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People's Daily Online 2019-01-18 10:54:38
Hundreds of robot servants sacked in Japan
日本一酒店数百机器人因帮倒忙而下岗
A total of 243 robots have lost their jobs after the world’s first robot hotel, the Henna-na Hotel in Japan, pushing the robots onto the unemployment rolls just like human beings.
近日，位于日本的世界首家机器人酒店海茵娜宣布裁掉243名机器人员工，让这批机器人同许多人类一样加入了失业大军的队伍。
The Hena-na Hotel - translated as Strange in Japanese - started operation in 2015 and has attracted attention as the first all-robot hotel in the world acknowledged by the Guinness Book of World Records. Devices of different models and forms served as administrators, cleaners, porters and assistants.
海茵娜酒店日语本意为“奇怪”，于2015年开张营业。该酒店曾被吉尼斯认证为全球首家以机器人员工为主的酒店。这些机器人分工明确，分别担任管理员、清洁工、搬运工和客房助手等职位。
However, some of the problems stemmed from creative ideas that didn’t pan out, and complaints and problems came soon after. For example, the two robot velociraptors at the reception could not make copies of passports and other documents, and the small robot assistants in each room kept waking guests’ up with the phrases “How can I help you” after mistaking their snoring for requests. (People's Daily app)
随着酒店的运营，机器人的很多缺陷问题开始显露出来，引来了不少顾客的抱怨。比如，有顾客反映造型为恐龙的机器人前台无法为他们复印护照和其他证件。而担任客房助手的机器人总是把客人的鼾声当成服务请求，多次将熟睡中的客人叫醒并询问可以提供何种服务。
责编：周杨
来源：People's Daily Online
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